The Adobe Flash Player browser plugin lets you view video and animated content in Firefox. This article has information about testing, installing, updating, uninstalling and troubleshooting the Adobe Flash plugin.

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1. Troubleshoot Adobe Flash Player Install
2. Adobe Flash
3. Edge Adobe Flash Always Allow Not Available
4. Troubleshoot Adobe Flash Player Windows 8

Issue: How to Fix Adobe Flash Player Issues in Internet Explorer? When I visit some sites, which use Adobe Flash Player, they ask me to enable Adobe Flash Player, though it is downloaded and installed. Can you help me solve this annoying problem?

• Starting with Flash Player 11.3, a protected mode was added as a new security enhancement for Firefox 4.0 and greater on Windows Vista and higher.
• If you are a Windows or Mac PC user and find that your Adobe Flash Player not working on Chrome, read on to find the troubleshooting steps for the software that lets you load flash content on the browser. This is one of the Chrome browser issues that can occur in Windows or Mac PC but it’s not without troubleshooting.
• Adobe Flash, once a ubiquitous presence on the web, is in sort of a weird place right now. Experts and developers have been signaling that it’s time to move away from Adobe Flash.
• The two Adobe Flash Platform runtimes are Flash Player and Adobe AIR. Flash Player is a highly expressive cross-platform runtime that works consistently across browsers. Flash Player delivers innovation within the browser, while AIR, a superset of Flash Player, enables the delivery of standalone applications that run outside the browser.

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Table of Contents

• 4Troubleshooting

Visit Adobe's Flash Player Help page to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed, see the next section on how to install the latest Flash plugin.

The Flash plugin automatically updates itself by default. If Adobe's Flash Player Help page says that Flash is outdated and you don't want to wait for the automatic update, you can update Flash manually by downloading and installing the latest version from Adobe.

To check if your installation of Flash is up to date, visit Adobe's Flash Player Help page. If it says that Flash is outdated, you can update Flash by downloading and installing the latest version from Adobe.

1. Go to Adobe's Flash Player download page and download the Flash installer.
   Caution: Adobe's download page may include a checkbox for optional software (such as Google Chrome or McAfee Security Scan) that is selected by default. If you do not clear the checkbox before downloading, that software will be installed on your computer when you open the Flash installer.
2. When the download has finished, close Firefox.

   Click the Firefox menu , then click Exit.Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu , then click Quit.

3. Open the Flash installer file you downloaded and follow the instructions.

1. Go to Adobe's Flash Player download page and download the Flash installer.

2. Click the Firefox menu , then click Exit.Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu , then click Quit.

3. Open the file you downloaded (i.e. install_flash_player_osx_intel.dmg).
4. In the Finder, open the Install Adobe Flash Player.app to run the installer, then follow the installer's instructions.

1. Go to Adobe's Flash Player download page.
2. When prompted, save the file (i.e. install_flash_player_'version'_linux.'processor'.tar.gz).

3. Click the Firefox menu , then click Exit.Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu , then click Quit.

4. Open a Terminal window (in Gnome, click on the Applications menu, select Accessories, and then select Terminal.)
5. In the Terminal window, change to the directory where you saved the file you downloaded (e.g. cd /home/user/Downloads).
6. Extract libflashplayer.so from the file you downloaded with the command tar -zxvf install_flash_player_'version'_linux.'processor'.tar.gz.
7. As the super user, copy the extracted file, libflashplayer.so, to your Firefox installation directory's plugins sub-directory. For example, if Firefox is installed in /usr/lib/mozilla, use the command sudo cp libflashplayer.so /usr/lib/mozilla/plugins and then enter your super user password when prompted.
   

For instructions on uninstalling Flash, see Adobe's help page, Uninstall Flash Player - WindowsUninstall Flash Player - Mac OS.

Flash plugin not working

If Adobe's Flash Player Help page does not show that Flash is working even though you have installed the latest version, your Flash plugin may be disabled in the Add-ons Manager. To make sure that Flash is enabled,

1. Click the menu button , click Add-ons and select Plugins.

If Flash is disabled, click the ellipsis (3-dot) icon and select Ask to Activate in the drop-down menu.

Flash plugin not working on certain websites

Firefox can block the Flash plugin on certain websites, if using it would cause security, speed or stability problems. For more information, see The Flash plugin is blocked on some sites by default.

Flash works in Internet Explorer or Chrome but not in Firefox

There are three different types of Flash Players: an ActiveX version for Internet Explorer, a Chrome version built into the browser and a plugin version for Firefox and some other browsers. If you want Flash to work in Firefox you must install the plugin version, as explained above.

'Run Adobe Flash' prompts

The Flash plugin is set to 'Ask to Activate' by default. Click on the 'Run Adobe Flash' message to allow the Flash content to load (if it doesn't, reload the webpage and try again). For details, see the Why do I have to click to activate plugins? article.

Troubleshoot Adobe Flash Player Install

The Adobe Flash plugin has crashed

If you see this message instead of Flash content, see Adobe Flash plugin has crashed - Prevent it from happening again and Adobe Flash protected mode in Firefox.

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Unresponsive plugin warning

Firefox will show you a warning dialog if the Flash plugin is taking longer than expected:

See the article Warning Unresponsive plugin - What it means and how to fix it for solutions and workarounds.

Cannot view full screen Flash videos

See Flash videos won't play full screen.

Playing Flash videos makes Firefox hang

If Firefox stops responding or if the Flash plugin hangs or stops working when playing Flash videos or games, try these solutions:

• Pause or stop Flash in other tabs. You may need to close those tabs.
• Update Flash. See the Installing or updating Flash section above for instructions.
• Disable hardware acceleration in Flash settings. See Disable hardware acceleration in Flash for details.
• Update your graphics drivers. See Upgrade your graphics drivers to use hardware acceleration and WebGL.

• Disable Flash protected mode. See Adobe Flash protected mode in Firefox.

Other Flash problems and solutions

Adobe Flash

• Your Flash issue could be caused by an extension, theme, or hardware acceleration in Firefox. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to narrow down the cause.
• Other solutions for general audio and video problems are listed in the Fix common audio and video issues article.

Edge Adobe Flash Always Allow Not Available

• If Flash content does not work, acts strangely, causes errors, or if you see a notice that you need to update Flash even after installing the latest Flash version, uninstall and reinstall Flash.

Troubleshoot Adobe Flash Player Windows 8

Based on information from Flash (mozillaZine KB)